According to Kim Scott, Radical Candor happens at the intersection of Care Personally and Challenge Directly. It’s about being brutally honest, but always aiming for improvement.
When I was growing up, my parents used to say that I was “really honest” when I was really just being rude.
From my perspective, I wasn’t hurting anyone. I genuinely thought I was helping people by telling them the brutal, unadulterated truth.
This behavior stayed pretty much the same through college. I truly thought I was just being honest…and that’s a good thing, right?
Six months after I was hired, my boss asked me for a one-on-one meeting after a feedback session with my co-workers. I was so nervous. I knew that the meeting wasn’t going to go well…all I had to do was look at my co-workers’ faces. I absolutely thought my ass was toast. But when I entered his office, my boss stood up and smiled:
I started to be more conscious about my feedback and the words and language I chose during meetings. I was still very direct, but my comments were now constructive and improvement-oriented. But I still felt like I wasn’t quite getting it right.
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