{"id":22679,"date":"2020-06-08T15:39:29","date_gmt":"2020-06-08T20:39:29","guid":{"rendered":"http:\/\/thefailureinstitute.com\/?p=22679"},"modified":"2020-12-17T15:39:53","modified_gmt":"2020-12-17T20:39:53","slug":"how-not-to-have-a-difficult-conversation","status":"publish","type":"post","link":"https:\/\/thefailureinstitute.com\/es\/blog\/how-not-to-have-a-difficult-conversation\/","title":{"rendered":"Como NO tener una conversaci\u00f3n dif\u00edcil"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"22679\" class=\"elementor elementor-22679\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-210f5f22 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"210f5f22\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7ed777d6\" data-id=\"7ed777d6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a092a8 elementor-widget elementor-widget-heading\" data-id=\"2a092a8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Como NO tener una conversaci\u00f3n dif\u00edcil<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-289dad03 elementor-widget elementor-widget-text-editor\" data-id=\"289dad03\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #333333;\"><span style=\"font-weight: 400;\">Tener \u201cconversaciones dif\u00edciles\u201d es uno de nuestros valores como organizaci\u00f3n pero como generalmente pasa <\/span><b>es m\u00e1s f\u00e1cil decirlo que hacerlo.<\/b><span style=\"font-weight: 400;\"> Es por esto que decidimos profundizar en las acciones que hacen a\u00fan m\u00e1s complicadas las conversaciones dif\u00edciles o nos invitan a evadirlas por completo.<\/span> <span style=\"font-weight: 400;\">that make the difficult conversations even more difficult or cause us to avoid having them completely.\u00a0<\/span><\/span><\/p><p><span style=\"color: #333333;\"><span style=\"font-weight: 400;\">Primero, \u00bfqu\u00e9 es una conversaci\u00f3n dif\u00edcil? Bueno, no hay una respuesta sencilla a esta pregunta. Y hay un poco de subjetividad en la respuesta, porque lo que puede ser dif\u00edcil de hablar para tu compa\u00f1era, podr\u00eda no serlo para ti. Dicho esto, tambi\u00e9n es cierto que la sociedad tiene algunos temas que ya se consideran dif\u00edciles (pol\u00edtica, religi\u00f3n, sexo, fracaso, etc.) y que <\/span><b>procuramos evitar lo m\u00e1s posible.<\/b><\/span><\/p><p><span style=\"font-weight: 400;\"><span style=\"color: #333333;\">Esconder nuestras emociones puede generar<\/span> <\/span><a href=\"https:\/\/thefailureinstitute.com\/es\/corporate-culture-work\/blog\/psychological-safety-at-work\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">espacios de inseguridad psicol\u00f3gica<\/span><\/a><span style=\"font-weight: 400;\"><span style=\"color: #333333;\"> y da\u00f1ar relaciones tanto a nivel laboral como personal. Las conversaciones dif\u00edciles pueden ser inc\u00f3modas pero tambi\u00e9n nos pueden ayudar a darle un giro positivo a las cosas.<\/span> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-17b63ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17b63ef\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-cd4389c\" data-id=\"cd4389c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b51b85 elementor-widget elementor-widget-text-editor\" data-id=\"9b51b85\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #333333;\">Comunicaci\u00f3n violenta<\/span><\/h2><p><span style=\"color: #333333;\"><span style=\"font-weight: 400;\">La comunicaci\u00f3n violenta es <\/span><b>todo acto comunicativo que lleva a la otra persona a alejarse de m\u00ed o a cerrarse, <\/b><span style=\"font-weight: 400;\">aunque est\u00e9 lejos de mi intenci\u00f3n ocasionar tal efecto. Estamos acostumbrados a comunicarnos violentamente y la mayor parte del tiempo no nos damos cuenta.\u00a0<\/span><\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">Existen fallas y malos h\u00e1bitos que se presentan en nuestra manera de comunicarnos en el d\u00eda a d\u00eda y tienden a ser m\u00e1s evidentes cuando queremos evitar una \u201cconversaci\u00f3n dif\u00edcil\u201d, generando que el proceso sea violento.<\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">Pensamos que es bueno comenzar por analizar la forma en la que nos comunicamos y de esa forma entender si somos violentos, este an\u00e1lisis nos permite conocernos mejor y de esa forma podemos hacer los cambios que nos ayuden a resolver malentendidos y <\/span><a href=\"https:\/\/thefailureinstitute.com\/es\/mindset-behaviour\/blog\/understanding-and-solving-conflicts\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">conflictos no resueltos<\/span><\/a><span style=\"font-weight: 400; color: #333333;\"> .<\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">Te recomendamos que revises nuestro reporte sobre <\/span><a href=\"https:\/\/thefailureinstitute.com\/es\/the-risky-art-of-having-difficult-conversations\/\" target=\"_blank\" rel=\"noopener\"><b>Conversaciones Dif\u00edciles<\/b><\/a><span style=\"font-weight: 400;\">, <span style=\"color: #333333;\">donde profundizamos sobre las acciones que inconscientemente realizamos y nos hacen tener una comunicaci\u00f3n violenta.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2d7355e\" data-id=\"2d7355e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-66725a0 elementor-widget elementor-widget-image\" data-id=\"66725a0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"800\" src=\"https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Violent-C.png\" class=\"attachment-medium_large size-medium_large wp-image-22792\" alt=\"\" srcset=\"https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Violent-C.png 500w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Violent-C-188x300.png 188w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2aec9fb6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2aec9fb6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-54821616\" data-id=\"54821616\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d62bf7e elementor-widget elementor-widget-text-editor\" data-id=\"d62bf7e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #333333;\">Formas negativas de comunicarnos<\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-198e777 elementor-widget elementor-widget-text-editor\" data-id=\"198e777\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.impactfactory.com\/library\/assertive-communication-6-tips-effective-use\" target=\"_blank\" rel=\"noopener\">La comunicaci\u00f3n asertiva [ENG]<\/a><span style=\"color: #333333;\"> es la habilidad de expresar nuestros sentimientos e ideas positivas y negativas de manera abierta y clara. Es una <a href=\"https:\/\/www.impactfactory.com\/library\/assertive-communication-6-tips-effective-use\" target=\"_blank\" rel=\"noopener\">excelente forma [ENG]<\/a> de hacernos responsables de lo que comunicamos y de realmente tener las conversaciones dif\u00edciles.<\/span><\/p><p><span style=\"color: #333333;\"><span style=\"font-weight: 400;\">Les presentamos algunos tipos de comunicaci\u00f3n que nos hacen menos o nada asertivos y tambi\u00e9n pueden ayudarnos a<\/span><b>evitar las conversaciones dif\u00edciles <\/b><span style=\"font-weight: 400;\">o generar conflictos:<\/span><a style=\"color: #333333;\" href=\"https:\/\/www.impactfactory.com\/library\/assertive-communication-6-tips-effective-use\"><span style=\"font-weight: 400;\"><br \/><\/span><\/a><\/span><\/p><ul><li><span style=\"color: #333333;\"><b>Comunicaci\u00f3n discordante: <\/b><\/span><span style=\"font-weight: 400;\"><span style=\"color: #333333;\">Es cuando tu lenguaje verbal y corporal son incoherentes. Por ejemplo gritar \u201cNO ESTOY ENOJADO\u201d.<\/span><br \/><\/span><a href=\"https:\/\/blog.eclass.com\/clase-asertividad-la-clave-para-resolver-conflictos\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Este conflicto<\/span><\/a><span style=\"color: #333333;\"><span style=\"font-weight: 400;\"> es particularmente complicado para la otra persona, porque no tiene claridad sobre el mensaje. Es muy importante ser coherentes en lo que decimos y la expresi\u00f3n que lo acompa\u00f1a.<br \/><\/span><a style=\"color: #333333;\" href=\"https:\/\/www.impactfactory.com\/library\/assertive-communication-6-tips-effective-use\"><span style=\"font-weight: 400;\"><br \/><\/span><\/a><\/span><\/li><li><span style=\"color: #333333;\"><span style=\"color: #333333;\"><b>Comunicaci\u00f3n indirecta: <\/b><span style=\"font-weight: 400;\">Preguntar sin preguntar, es cuando <\/span><b>el mensaje que damos es vago. <\/b><span style=\"font-weight: 400;\">Por ejemplo decir: \u201cla puerta est\u00e1 abierta\u2026\u201d y esperar que la otra persona entienda que hay que cerrarla.<\/span><\/span><\/span><p><span style=\"color: #333333;\">Este conflicto puede llegar a ser molesto para la otra persona, porque no se termina de entender lo que se espera de \u00e9l\/ella, ni de qui\u00e9n es la responsabilidad de tomar acci\u00f3n. La comunicaci\u00f3n debe ser lo m\u00e1s directa posible y ser espec\u00edficos con el mensaje que queremos dar.<\/span><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-75551fb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"75551fb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-6852c12\" data-id=\"6852c12\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7f77e0b elementor-widget elementor-widget-text-editor\" data-id=\"7f77e0b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><span style=\"color: #333333;\"><span style=\"color: #333333;\"><b>Comunicaci\u00f3n competitiva:<\/b><span style=\"font-weight: 400;\"> Es cuando una de las dos partes est\u00e1 intentando probar que es <\/span><b>m\u00e1s importante o relevante que la otra persona.<\/b><span style=\"font-weight: 400;\"> Por ejemplo: \u201c\u00bft\u00fa crees que tienes un problema? Espera a escuchar el m\u00edo\u201d.<\/span><\/span><\/span><p>\u00a0<\/p><span style=\"color: #333333;\">Este conflicto genera un sentimiento de desestimaci\u00f3n hacia la otra persona, pudiendo provocar que se sienta que sus ideas o sentimientos no son importantes. Es un excelente ejemplo de falta de empat\u00eda. Generalmente, cuando alguien te cuenta algo, es porque quiere ser escuchado y no sometido a juicios de valor.<br \/><br \/>Recuerda que<\/span> <a href=\"https:\/\/fuckupnights.com\/blog\/no-eres-especial\/\" target=\"_blank\" rel=\"noopener\">No eres especial, todos lo somos.<\/a><span style=\"color: #333333;\"> Permite que los dem\u00e1s se expresen y compartan sus experiencias.<\/span><\/li><\/ul><ul><li><span style=\"color: #333333;\"><span style=\"color: #333333;\"><b>Comunicaci\u00f3n aleccionadora: <\/b><span style=\"font-weight: 400;\">Es un conflicto com\u00fan que surge cuando una de las partes <\/span><b>intenta resolver el problema de la otra o dar consejos.<\/b><span style=\"font-weight: 400;\"> Esto genera sentimientos encontrados y una sensaci\u00f3n de que el que escucha, es m\u00e1s capaz de encontrar soluciones.<\/span><\/span><\/span><p>\u00a0<\/p><span style=\"color: #333333;\">El secreto no tan bien guardado para no tener este conflicto es escuchar, la mayor parte del tiempo <b>las personas quieren compartir su sentir o por lo que est\u00e1n pasando sin esperar una soluci\u00f3n o un consejo. <\/b>La clave es esperar a que te pidan el consejo o apoyo para encontrar una soluci\u00f3n al conflicto.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-026a603\" data-id=\"026a603\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9949f06 elementor-widget elementor-widget-image\" data-id=\"9949f06\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"435\" height=\"961\" src=\"https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/conflict.jpg\" class=\"attachment-large size-large wp-image-22731\" alt=\"\" srcset=\"https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/conflict.jpg 435w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/conflict-136x300.jpg 136w\" sizes=\"(max-width: 435px) 100vw, 435px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b589dc2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b589dc2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f6cfbb\" data-id=\"2f6cfbb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8690da0 elementor-widget elementor-widget-text-editor\" data-id=\"8690da0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><span style=\"color: #333333;\"><span style=\"color: #333333;\"><b>Comunicaci\u00f3n enjuiciadora: <\/b><span style=\"font-weight: 400;\">Es cuando resaltas rasgos negativos en la personalidad de la otra persona. Por ejemplo: \u201ceres un flojo, siempre llegas tarde, eres irresponsable, etc.\u201d<\/span><\/span><\/span><p><span style=\"color: #333333;\"><span style=\"color: #333333;\"><span style=\"font-weight: 400;\">Si comienzas una conversaci\u00f3n de esta forma, es probable que el resultado no ser\u00e1 positivo. La empat\u00eda es necesaria en todas las conversaciones, pero es a\u00fan m\u00e1s en las conversaciones dif\u00edciles. Cuando queremos hablar con la otra persona sobre errores o fallas, es clave dirigir la conversaci\u00f3n hacia c\u00f3mo podemos mejorar y superarnos, en lugar de se\u00f1alar y acusar.<\/span><\/span><\/span><\/p><p><span style=\"color: #333333;\">Este punto es muy importante cuando vamos a dar feedback. Una excelente forma de hacer que la otra persona se cierre y no escuche es se\u00f1alando sus errores y fallas. Necesitamos ser emp\u00e1ticos y propositivos, cuando resaltamos lo negativo, se puede entender que estamos juzgando, en lugar de querer ayudar a que la otra persona mejore.\u00a0<\/span><\/p><p>\u00a0<\/p><\/li><li><span style=\"color: #333333;\"><span style=\"color: #333333;\"><b>Comunicaci\u00f3n manipuladora: <\/b><span style=\"font-weight: 400;\">Este conflicto surge cuando se intenta obtener algo de la otra persona utilizando sus necesidades afectivas. Por ejemplo: \u201cdeber\u00edas hacer esta presentaci\u00f3n, porque eres el mejor en esto\u201d. <\/span><\/span><\/span><span style=\"color: #333333;\">Algunas veces, este tipo de comunicaci\u00f3n es muy sutil, por lo que puede tomar tiempo que la otra persona lo note, pero una vez que se da cuenta, el conflicto surgir\u00e1 especialmente si se han tomado decisiones complicadas.<\/span><\/li><\/ul><p><span style=\"font-weight: 400; color: #333333;\">En alg\u00fan momento todos hemos recurrido a la manipulaci\u00f3n para obtener algo, pero esa necesidad de estar siempre en control y querer que todo se haga a nuestra manera, es muy agotador y puede llevarte a terminar amistades. Recomendamos ser honesto y mantenerte fiel a ti mismo.<\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">Adem\u00e1s de estos conflictos que afectan la forma en la que tenemos conversaciones dif\u00edciles, existen algunos otros que pueden hacer nuestra vida m\u00e1s dif\u00edcil. Puedes profundizar m\u00e1s <a href=\"https:\/\/thefailureinstitute.com\/es\/the-risky-art-of-having-difficult-conversations\/\" target=\"_blank\" rel=\"noopener\">aqu\u00ed.<\/a>.<\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">Trabajamos constantemente en comunicarnos efectiva y eficazmente, esperamos que esta informaci\u00f3n te sea de utilidad. Recuerda muchas veces, no es el tema lo que hace una conversaci\u00f3n dif\u00edcil, si no nuestra actitud y las palabras que utilizamos al hacerlo.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-392ba68 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"392ba68\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-de08598\" data-id=\"de08598\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a4e59e8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a4e59e8\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91a7a1d elementor-widget elementor-widget-heading\" data-id=\"91a7a1d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfDisfrutaste este contenido?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c846d5 elementor-widget elementor-widget-text-editor\" data-id=\"9c846d5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"c-message_kit__gutter\"><div class=\"c-message_kit__gutter__right\" data-qa=\"message_content\"><div class=\"c-message_kit__blocks c-message_kit__blocks--rich_text\"><div class=\"c-message__message_blocks c-message__message_blocks--rich_text\"><div class=\"p-block_kit_renderer\" data-qa=\"block-kit-renderer\"><div class=\"p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\"><div class=\"p-rich_text_block\" dir=\"auto\"><div class=\"p-rich_text_section\"><span style=\"background-color: initial; color: #333333;\">Aprende m\u00e1s sobre Conversaciones dif\u00edciles<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bf192b2\" data-id=\"bf192b2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2861fb3 elementor-widget elementor-widget-spacer\" data-id=\"2861fb3\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9d9fee0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9d9fee0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b58b021\" data-id=\"b58b021\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-67eb029 elementor-grid-eael-col-1 elementor-grid-tablet-eael-col-2 elementor-grid-mobile-eael-col-1 elementor-widget elementor-widget-eael-post-grid\" data-id=\"67eb029\" data-element_type=\"widget\" data-settings=\"{&quot;eael_post_grid_columns&quot;:&quot;eael-col-1&quot;,&quot;eael_post_grid_columns_tablet&quot;:&quot;eael-col-2&quot;,&quot;eael_post_grid_columns_mobile&quot;:&quot;eael-col-1&quot;}\" data-widget_type=\"eael-post-grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"eael-post-grid-67eb029\" class=\"eael-post-grid-container\">\n            <div class=\"eael-post-grid eael-post-appender eael-post-appender-67eb029 eael-post-grid-style-one\" data-layout-mode=\"masonry\"><article class=\"eael-grid-post eael-post-grid-column\" data-id=\"27157\">\n        <div class=\"eael-grid-post-holder\">\n            <div class=\"eael-grid-post-holder-inner\"><div class=\"eael-entry-media\"><div class=\"eael-entry-overlay fade-in\"><i class=\"fas fa-long-arrow-alt-right\" aria-hidden=\"true\"><\/i><a href=\"https:\/\/thefailureinstitute.com\/es\/reports\/failure-management-for-business\/\"><\/a><\/div><div class=\"eael-entry-thumbnail\">\n                <img decoding=\"async\" width=\"768\" height=\"525\" src=\"https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2024\/06\/Screenshot-2024-06-03-095823-768x525.png\" class=\"attachment-medium_large size-medium_large wp-image-27158\" alt=\"\" srcset=\"https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2024\/06\/Screenshot-2024-06-03-095823-768x525.png 768w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2024\/06\/Screenshot-2024-06-03-095823-300x205.png 300w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2024\/06\/Screenshot-2024-06-03-095823-18x12.png 18w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2024\/06\/Screenshot-2024-06-03-095823-700x480.png 700w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2024\/06\/Screenshot-2024-06-03-095823.png 794w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\n            <\/div>\n        <\/div><div class=\"eael-entry-wrapper\"><header class=\"eael-entry-header\"><h2 class=\"eael-entry-title\"><a\n                        class=\"eael-grid-post-link\"\n                        href=\"https:\/\/thefailureinstitute.com\/es\/reports\/failure-management-for-business\/\"\n                        title=\"Aprenda c\u00f3mo detectar, prevenir y aprovechar las fallas en su organizaci\u00f3n para reducir costos y aumentar la productividad.\">Aprenda c\u00f3mo detectar, prevenir y aprovechar las fallas en su organizaci\u00f3n para reducir costos y aumentar la productividad.<\/a><\/h2><\/header><div class=\"eael-entry-header-after\"><div class=\"eael-entry-meta\"><span class=\"eael-posted-by\"><a href=\"https:\/\/thefailureinstitute.com\/es\/author\/reports\/\" title=\"Posts by reports\" rel=\"author\">Reporte<\/a><\/span><\/div><\/div><\/div><\/div>\n        <\/div>\n    <\/article><\/div>\n            <div class=\"clearfix\"><\/div>\n        <\/div>            <div class=\"eael-load-more-button-wrap eael-force-hide\">\n                <button class=\"eael-load-more-button\" id=\"eael-load-more-btn-67eb029\" data-widget-id=\"67eb029\" data-widget=\"67eb029\" data-page-id=\"22679\" data-template=\"{&quot;dir&quot;:&quot;lite&quot;,&quot;file_name&quot;:&quot;default.php&quot;,&quot;name&quot;:&quot;Post-Grid&quot;}\" data-class=\"Essential_Addons_Elementor\\Elements\\Post_Grid\" data-layout=\"masonry\" data-page=\"1\" data-args=\"orderby=date&amp;order=desc&amp;ignore_sticky_posts=1&amp;post_status=publish&amp;posts_per_page=1&amp;offset=0&amp;post_type=page&amp;author__in%5B0%5D=269\" data-max-page=\"8\">\n                    <span class=\"eael-btn-loader button__loader\"><\/span>\n                    <span class=\"eael_load_more_text\">Aprender m\u00e1s<\/span>\n                <\/button>\n            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2acab7f\" data-id=\"2acab7f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c7387cc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c7387cc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1ef2e4a\" data-id=\"1ef2e4a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e18a5b elementor-grid-eael-col-1 elementor-grid-tablet-eael-col-2 elementor-grid-mobile-eael-col-1 elementor-widget elementor-widget-eael-post-grid\" data-id=\"6e18a5b\" data-element_type=\"widget\" data-settings=\"{&quot;eael_post_grid_columns&quot;:&quot;eael-col-1&quot;,&quot;eael_post_grid_columns_tablet&quot;:&quot;eael-col-2&quot;,&quot;eael_post_grid_columns_mobile&quot;:&quot;eael-col-1&quot;}\" data-widget_type=\"eael-post-grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"eael-post-grid-6e18a5b\" class=\"eael-post-grid-container\">\n            <div class=\"eael-post-grid eael-post-appender eael-post-appender-6e18a5b eael-post-grid-style-one\" data-layout-mode=\"masonry\"><article class=\"eael-grid-post eael-post-grid-column\" data-id=\"22745\">\n        <div class=\"eael-grid-post-holder\">\n            <div class=\"eael-grid-post-holder-inner\"><div class=\"eael-entry-media\"><div class=\"eael-entry-overlay fade-in\"><i class=\"fas fa-long-arrow-alt-right\" aria-hidden=\"true\"><\/i><a href=\"https:\/\/thefailureinstitute.com\/es\/blog\/consensus-is-killing-the-difficult-conversations\/\"><\/a><\/div><div class=\"eael-entry-thumbnail\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"403\" src=\"https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Consensus-768x403.jpg\" class=\"attachment-medium_large size-medium_large wp-image-24999\" alt=\"\" srcset=\"https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Consensus-768x403.jpg 768w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Consensus-300x157.jpg 300w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Consensus-1024x537.jpg 1024w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Consensus.jpg 1142w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\n            <\/div>\n        <\/div><div class=\"eael-entry-wrapper\"><header class=\"eael-entry-header\"><h2 class=\"eael-entry-title\"><a\n                        class=\"eael-grid-post-link\"\n                        href=\"https:\/\/thefailureinstitute.com\/es\/blog\/consensus-is-killing-the-difficult-conversations\/\"\n                        title=\"El consenso est\u00e1 matando las conversaciones dif\u00edciles\">El consenso est\u00e1 matando las conversaciones dif\u00edciles<\/a><\/h2><\/header><div class=\"eael-entry-header-after\"><div class=\"eael-entry-meta\"><span class=\"eael-posted-by\"><a href=\"https:\/\/thefailureinstitute.com\/es\/author\/rich\/\" title=\"Posts by blog\" rel=\"author\">blog<\/a><\/span><\/div><\/div><\/div><\/div>\n        <\/div>\n    <\/article><\/div>\n            <div class=\"clearfix\"><\/div>\n        <\/div>            <div class=\"eael-load-more-button-wrap eael-force-hide\">\n                <button class=\"eael-load-more-button\" id=\"eael-load-more-btn-6e18a5b\" data-widget-id=\"6e18a5b\" data-widget=\"6e18a5b\" data-page-id=\"22679\" data-template=\"{&quot;dir&quot;:&quot;lite&quot;,&quot;file_name&quot;:&quot;default.php&quot;,&quot;name&quot;:&quot;Post-Grid&quot;}\" data-class=\"Essential_Addons_Elementor\\Elements\\Post_Grid\" data-layout=\"masonry\" data-page=\"1\" data-args=\"orderby=date&amp;order=asc&amp;ignore_sticky_posts=1&amp;post_status=publish&amp;posts_per_page=1&amp;offset=16&amp;post_type=post\" data-max-page=\"56\">\n                    <span class=\"eael-btn-loader button__loader\"><\/span>\n                    <span class=\"eael_load_more_text\">Aprender m\u00e1s<\/span>\n                <\/button>\n            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e2b3494\" data-id=\"e2b3494\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f6e764 elementor-grid-eael-col-1 elementor-grid-tablet-eael-col-2 elementor-grid-mobile-eael-col-1 elementor-widget elementor-widget-eael-post-grid\" data-id=\"9f6e764\" data-element_type=\"widget\" data-settings=\"{&quot;eael_post_grid_columns&quot;:&quot;eael-col-1&quot;,&quot;eael_post_grid_columns_tablet&quot;:&quot;eael-col-2&quot;,&quot;eael_post_grid_columns_mobile&quot;:&quot;eael-col-1&quot;}\" data-widget_type=\"eael-post-grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"eael-post-grid-9f6e764\" class=\"eael-post-grid-container\">\n            <div class=\"eael-post-grid eael-post-appender eael-post-appender-9f6e764 eael-post-grid-style-one\" data-layout-mode=\"masonry\"><article class=\"eael-grid-post eael-post-grid-column\" data-id=\"22185\">\n        <div class=\"eael-grid-post-holder\">\n            <div class=\"eael-grid-post-holder-inner\"><div class=\"eael-entry-media\"><div class=\"eael-entry-overlay fade-in\"><i class=\"fas fa-long-arrow-alt-right\" aria-hidden=\"true\"><\/i><a href=\"https:\/\/thefailureinstitute.com\/es\/blog\/understanding-and-solving-conflicts\/\"><\/a><\/div><div class=\"eael-entry-thumbnail\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"403\" src=\"https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/05\/Thumbnail-conflicts-768x403.jpg\" class=\"attachment-medium_large size-medium_large wp-image-22203\" alt=\"\" srcset=\"https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/05\/Thumbnail-conflicts-768x403.jpg 768w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/05\/Thumbnail-conflicts-300x157.jpg 300w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/05\/Thumbnail-conflicts-1024x537.jpg 1024w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/05\/Thumbnail-conflicts-1080x566.jpg 1080w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/05\/Thumbnail-conflicts-610x320.jpg 610w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/05\/Thumbnail-conflicts.jpg 1142w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\n            <\/div>\n        <\/div><div class=\"eael-entry-wrapper\"><header class=\"eael-entry-header\"><h2 class=\"eael-entry-title\"><a\n                        class=\"eael-grid-post-link\"\n                        href=\"https:\/\/thefailureinstitute.com\/es\/blog\/understanding-and-solving-conflicts\/\"\n                        title=\"Entendiendo y resolviendo conflictos\">Entendiendo y resolviendo conflictos<\/a><\/h2><\/header><div class=\"eael-entry-header-after\"><div class=\"eael-entry-meta\"><span class=\"eael-posted-by\"><a href=\"https:\/\/thefailureinstitute.com\/es\/author\/rich\/\" title=\"Posts by blog\" rel=\"author\">blog<\/a><\/span><\/div><\/div><\/div><\/div>\n        <\/div>\n    <\/article><\/div>\n            <div class=\"clearfix\"><\/div>\n        <\/div>            <div class=\"eael-load-more-button-wrap eael-force-hide\">\n                <button class=\"eael-load-more-button\" id=\"eael-load-more-btn-9f6e764\" data-widget-id=\"9f6e764\" data-widget=\"9f6e764\" data-page-id=\"22679\" data-template=\"{&quot;dir&quot;:&quot;lite&quot;,&quot;file_name&quot;:&quot;default.php&quot;,&quot;name&quot;:&quot;Post-Grid&quot;}\" data-class=\"Essential_Addons_Elementor\\Elements\\Post_Grid\" data-layout=\"masonry\" data-page=\"1\" data-args=\"orderby=date&amp;order=asc&amp;ignore_sticky_posts=1&amp;post_status=publish&amp;posts_per_page=1&amp;offset=14&amp;post_type=post\" data-max-page=\"56\">\n                    <span class=\"eael-btn-loader button__loader\"><\/span>\n                    <span class=\"eael_load_more_text\">Aprender m\u00e1s<\/span>\n                <\/button>\n            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Take a look at the actions that make the difficult conversations even more difficult or cause us to avoid having them completely.<\/p>","protected":false},"author":21,"featured_media":25000,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[214,191],"tags":[187,207,192,190],"class_list":["post-22679","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-mindset-behaviour","tag-be-one-percent-better","tag-conflicts","tag-difficult-conversations","tag-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How NOT to have a difficult conversation - The Failure Institute<\/title>\n<meta name=\"description\" content=\"Take a look at the actions that make the difficult conversations even more difficult or cause us to avoid having them completely.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thefailureinstitute.com\/es\/blog\/how-not-to-have-a-difficult-conversation\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How NOT to have a difficult conversation - The Failure Institute\" \/>\n<meta property=\"og:description\" content=\"Take a look at the actions that make the difficult conversations even more difficult or cause us to avoid having them completely.\" \/>\n<meta property=\"og:url\" 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