{"id":22185,"date":"2020-05-25T16:45:58","date_gmt":"2020-05-25T21:45:58","guid":{"rendered":"http:\/\/thefailureinstitute.com\/?p=22185"},"modified":"2020-08-27T11:45:24","modified_gmt":"2020-08-27T16:45:24","slug":"understanding-and-solving-conflicts","status":"publish","type":"post","link":"https:\/\/thefailureinstitute.com\/es\/blog\/understanding-and-solving-conflicts\/","title":{"rendered":"Entendiendo y resolviendo conflictos"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"22185\" class=\"elementor elementor-22185\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-210f5f22 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"210f5f22\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7ed777d6\" data-id=\"7ed777d6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-76f1162 elementor-widget elementor-widget-heading\" data-id=\"76f1162\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Entendiendo y resolviendo conflictos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-289dad03 elementor-widget elementor-widget-text-editor\" data-id=\"289dad03\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400; color: #333333;\">\u00bfRecuerdas la \u00faltima vez que discutiste enardecidamente con alguien? Tal vez tratabas de defender tu punto de vista, convencer a alguien o simplemente quer\u00edas tener la raz\u00f3n. <\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">Lamento decirte que, durante esta discusi\u00f3n, <strong>probablemente usaste comunicaci\u00f3n violenta.<\/strong> No te preocupes, llevamos milenios comunic\u00e1ndonos de manera violenta. Venimos de una sociedad autoritaria en donde el que est\u00e1 por encima impone a los dem\u00e1s y para ello necesita enjuiciar, advertir y dar lecciones.<br \/><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e280df elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e280df\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-91a531c\" data-id=\"91a531c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d73edc elementor-widget elementor-widget-text-editor\" data-id=\"6d73edc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400; color: #333333;\">Comunicarse de manera violenta <strong>no siempre implica alzar la voz o utilizar palabras despectivas.<\/strong> Tambi\u00e9n lo es dar consejos sin que nos lo pidan, quejarse o ser sarc\u00e1stico. Si a nosotros mismos nos irrita cuando alguien usa alguna de estas formas, lo l\u00f3gico es pensar que a los dem\u00e1s tampoco les agradar\u00e1.<\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">Todos queremos que nos traten con afecto y calidez, que nos escuchen de verdad, sentirnos comprendidos y que se nos tenga en consideraci\u00f3n. Por lo tanto, cualquier forma de comunicaci\u00f3n que se aleje de esto, se considera violenta, <strong>incluso aunque la intenci\u00f3n sea buena. <\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f513f01\" data-id=\"f513f01\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c7788fa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c7788fa\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42cc4385\" data-id=\"42cc4385\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6432c3b elementor-widget elementor-widget-text-editor\" data-id=\"6432c3b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400; color: #333333;\"><strong>Tradicionalmente nos han ense\u00f1ado que el conflicto es algo malo,<\/strong>basta con ir al diccionario para darnos cuenta de que cada definici\u00f3n tiene una connotaci\u00f3n bastante negativa, lo cual es el reflejo de nuestra sociedad. Tener un conflicto con otra persona nos causa malestar y ante esta situaci\u00f3n generalmente tenemos dos tipos de reacciones: huir o atacar.<\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">Cada uno de nosotros tenemos nuestro propio mapa interior formado por las experiencias y aprendizajes que hemos ido adquiriendo durante toda nuestra vida, lo cual nos hace \u00fanicos. Es com\u00fan que, con tantas maneras de ver el mundo, nos encontremos con situaciones a diario con las que no estemos conformes o puntos de vista opuestos al nuestro.<\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">La importancia de resolver un conflicto de manera positiva es fundamental ya que, si lo resolvemos correctamente nos podr\u00eda ayudar a reforzar nuestras relaciones. De lo contrario, podr\u00eda desembocar en la p\u00e9rdida de comunicaci\u00f3n total con esa persona.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec12646 elementor-widget elementor-widget-text-editor\" data-id=\"ec12646\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #333333;\">La comunicaci\u00f3n empieza por uno mismo<\/span><\/h2><p><span style=\"font-weight: 400; color: #333333;\">Volvamos a aquella discusi\u00f3n enardecida. Piensa por un momento en c\u00f3mo sucedi\u00f3. Probablemente esa persona hizo o dijo algo que te irrit\u00f3, te hizo reaccionar y de alguna manera, la comunicaci\u00f3n se rompi\u00f3. <strong>Solemos pensar que son los dem\u00e1s quienes nos provocan o nos hacen sentir de alguna forma.<\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d57759 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d57759\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-748bc82\" data-id=\"748bc82\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d061c0 elementor-widget elementor-widget-text-editor\" data-id=\"6d061c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #333333;\">Al pensar de esta manera, les entregamos el poder sobre nuestro bienestar a los dem\u00e1s, ellos tienen que cambiar para yo sentirme bien. <strong>Esta manera de pensar es muy peligrosa,<\/strong>pues nos vuelve indefensos y hace que nuestra felicidad dependa de factores externos que no podemos controlar. <\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">La prueba de que esto no es as\u00ed es que ante una misma situaci\u00f3n, cada persona puede reaccionar de una manera distinta. Entonces dejemos de mirar a nuestro alrededor para poner el foco en nosotros.<\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">La buena noticia es que solo nosotros somos responsables de c\u00f3mo interpretamos la realidad. Si en una determinada situaci\u00f3n las palabras o actos de una persona me afectan es porque hay algo en mi interior que me duele. Analizando la situaci\u00f3n \u201ccapa por capa\u201d aprender\u00e9 a detectar ese dolor y tomar consciencia, que es el primer paso para hacer un cambio.<\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">La teor\u00eda de la Comunicaci\u00f3n No Violenta de Marshal Rosenberg propone un proceso en el que pasaremos por distintas etapas para empezar a comunicarnos de una manera m\u00e1s positiva y poder afrontar los conflictos que se nos presenten.<\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">El primer paso, empieza por analizarnos a nosotros mismos en las siguientes etapas:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cf0f0ca elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cf0f0ca\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2cdf9bd\" data-id=\"2cdf9bd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8c1002d\" data-id=\"8c1002d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-89c1237 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"89c1237\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0675b21\" data-id=\"0675b21\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aec1d3a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aec1d3a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-cd57772\" data-id=\"cd57772\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-4efd505\" data-id=\"4efd505\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8eb06ab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8eb06ab\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9371a74\" data-id=\"9371a74\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-386a8ab\" data-id=\"386a8ab\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-51d0952 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"51d0952\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-94189a2\" data-id=\"94189a2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-8017e28\" data-id=\"8017e28\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2f46917 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2f46917\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44f7e9b\" data-id=\"44f7e9b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b11d19 elementor-widget elementor-widget-spacer\" data-id=\"7b11d19\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c751035 elementor-widget elementor-widget-text-editor\" data-id=\"c751035\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #333333;\">\u00bfQu\u00e9 hacer si surge un conflicto?<\/span><\/h2><p><span style=\"font-weight: 400; color: #333333;\">Un conflicto surge cuando el ejercicio de mis acciones favoritas que cubren mis necesidades choca con las de otras personas. <\/span><span style=\"font-weight: 400; color: #333333;\">Hemos dicho que s\u00f3lo yo mismo puedo satisfacer mis necesidades pero ello no implica que sea pasando por encima de todas las dem\u00e1s personas. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-de33fb5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"de33fb5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e5d5d49\" data-id=\"e5d5d49\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-fa9f6f8\" data-id=\"fa9f6f8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ed308a3 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"ed308a3\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon elementor-animation-grow\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-quote-left\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db5eedf elementor-widget elementor-widget-testimonial\" data-id=\"db5eedf\" data-element_type=\"widget\" data-widget_type=\"testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-wrapper\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-content\">Todo lo que hacemos es para ir al encuentro de nuestras necesidades.<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-testimonial-meta\">\n\t\t\t\t<div class=\"elementor-testimonial-meta-inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-testimonial-name\" href=\"https:\/\/www.entreleadership.com\/blog\/high-cost-bad-hire\">-Marshall Rosenberg<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb5972d elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"cb5972d\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon elementor-animation-grow\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-quote-right\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4e63dca\" data-id=\"4e63dca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-592f130 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"592f130\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d67a6ad\" data-id=\"d67a6ad\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77140df elementor-widget elementor-widget-text-editor\" data-id=\"77140df\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400; color: #333333;\">Por lo tanto, el primer paso para resolver un conflicto es <strong>comprender que todas las personas actuamos con ese fin.<\/strong>Seguir los pasos anteriores nos ayudar\u00e1 a averiguar qu\u00e9 necesidades puede tener esa persona y s\u00f3lo entonces, el di\u00e1logo es posible.<\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">Vale pero, \u00bfpor d\u00f3nde empiezo?<\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">Si soy yo quien tiene el problema, es decir, las acciones de la otra persona me molestan, entonces empezar\u00e9<strong> expresando c\u00f3mo me siento<\/strong>al mismo tiempo que muestro comprensi\u00f3n por que \u00e9l o ella quiera cubrir sus necesidades con esa acci\u00f3n. De esta manera, cuando las necesidades de ambas personas son expresadas y consideradas, se podr\u00e1 establecer un plan de acci\u00f3n com\u00fan para que ambos puedan llevar a cabo esas acciones sin molestar al otro.<\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">Si por el contrario, es la otra persona quien ha tomado distancia y ha decidido romper la comunicaci\u00f3n con nosotros, entonces <strong>deber\u00e9 primero abrir el di\u00e1logo<\/strong>expresando nuestra comprensi\u00f3n sobre los hechos, sentimientos y necesidades de la otra persona. As\u00ed, sentir\u00e1 que podr\u00e1 abrirse a un di\u00e1logo para llegar a un entendimiento.<\/span><\/p><p><span style=\"font-weight: 400; color: #333333;\">S\u00f3lo cuando nos demos cuenta de que cada uno de nosotros vemos el mundo desde un prisma \u00fanico, entenderemos que los conflictos son inevitables.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b0e600 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"1b0e600\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0e30b6a\" data-id=\"0e30b6a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-44fa7ea elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"44fa7ea\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb7b810 elementor-widget elementor-widget-heading\" data-id=\"cb7b810\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfDisfrutaste este contenido?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a2e522 elementor-widget elementor-widget-text-editor\" data-id=\"9a2e522\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"c-message_kit__gutter\"><div class=\"c-message_kit__gutter__right\" data-qa=\"message_content\"><div class=\"c-message_kit__blocks c-message_kit__blocks--rich_text\"><div class=\"c-message__message_blocks c-message__message_blocks--rich_text\"><div class=\"p-block_kit_renderer\" data-qa=\"block-kit-renderer\"><div class=\"p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\"><div class=\"p-rich_text_block\" dir=\"auto\"><div class=\"p-rich_text_section\"><span style=\"background-color: initial; color: #333333;\">Aprende m\u00e1s sobre Conversaciones dif\u00edciles<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-29095ef\" data-id=\"29095ef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a44a13 elementor-widget elementor-widget-spacer\" data-id=\"2a44a13\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7acbda3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7acbda3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4582354\" data-id=\"4582354\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-965fc15 elementor-grid-eael-col-1 elementor-grid-tablet-eael-col-2 elementor-grid-mobile-eael-col-1 elementor-widget elementor-widget-eael-post-grid\" data-id=\"965fc15\" data-element_type=\"widget\" data-settings=\"{&quot;eael_post_grid_columns&quot;:&quot;eael-col-1&quot;,&quot;eael_post_grid_columns_tablet&quot;:&quot;eael-col-2&quot;,&quot;eael_post_grid_columns_mobile&quot;:&quot;eael-col-1&quot;}\" data-widget_type=\"eael-post-grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"eael-post-grid-965fc15\" class=\"eael-post-grid-container\">\n            <div class=\"eael-post-grid eael-post-appender eael-post-appender-965fc15 eael-post-grid-style-one\" data-layout-mode=\"masonry\"><article class=\"eael-grid-post eael-post-grid-column\" data-id=\"27157\">\n        <div class=\"eael-grid-post-holder\">\n            <div class=\"eael-grid-post-holder-inner\"><div class=\"eael-entry-media\"><div class=\"eael-entry-overlay fade-in\"><i class=\"fas fa-long-arrow-alt-right\" aria-hidden=\"true\"><\/i><a href=\"https:\/\/thefailureinstitute.com\/es\/reports\/failure-management-for-business\/\"><\/a><\/div><div class=\"eael-entry-thumbnail\">\n                <img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"525\" src=\"https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2024\/06\/Screenshot-2024-06-03-095823-768x525.png\" class=\"attachment-medium_large size-medium_large wp-image-27158\" alt=\"\" srcset=\"https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2024\/06\/Screenshot-2024-06-03-095823-768x525.png 768w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2024\/06\/Screenshot-2024-06-03-095823-300x205.png 300w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2024\/06\/Screenshot-2024-06-03-095823-18x12.png 18w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2024\/06\/Screenshot-2024-06-03-095823-700x480.png 700w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2024\/06\/Screenshot-2024-06-03-095823.png 794w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\n            <\/div>\n        <\/div><div class=\"eael-entry-wrapper\"><header class=\"eael-entry-header\"><h2 class=\"eael-entry-title\"><a\n                        class=\"eael-grid-post-link\"\n                        href=\"https:\/\/thefailureinstitute.com\/es\/reports\/failure-management-for-business\/\"\n                        title=\"Aprenda c\u00f3mo detectar, prevenir y aprovechar las fallas en su organizaci\u00f3n para reducir costos y aumentar la productividad.\">Aprenda c\u00f3mo detectar, prevenir y aprovechar las fallas en su organizaci\u00f3n para reducir costos y aumentar la productividad.<\/a><\/h2><\/header><div class=\"eael-entry-header-after\"><div class=\"eael-entry-meta\"><span class=\"eael-posted-by\"><a href=\"https:\/\/thefailureinstitute.com\/es\/author\/reports\/\" title=\"Posts by reports\" rel=\"author\">Reporte<\/a><\/span><\/div><\/div><\/div><\/div>\n        <\/div>\n    <\/article><\/div>\n            <div class=\"clearfix\"><\/div>\n        <\/div>            <div class=\"eael-load-more-button-wrap eael-force-hide\">\n                <button class=\"eael-load-more-button\" id=\"eael-load-more-btn-965fc15\" data-widget-id=\"965fc15\" data-widget=\"965fc15\" data-page-id=\"22185\" data-template=\"{&quot;dir&quot;:&quot;lite&quot;,&quot;file_name&quot;:&quot;default.php&quot;,&quot;name&quot;:&quot;Post-Grid&quot;}\" data-class=\"Essential_Addons_Elementor\\Elements\\Post_Grid\" data-layout=\"masonry\" data-page=\"1\" data-args=\"orderby=date&amp;order=desc&amp;ignore_sticky_posts=1&amp;post_status=publish&amp;posts_per_page=1&amp;offset=0&amp;post_type=page&amp;author__in%5B0%5D=269\" data-max-page=\"8\">\n                    <span class=\"eael-btn-loader button__loader\"><\/span>\n                    <span class=\"eael_load_more_text\">Aprender m\u00e1s<\/span>\n                <\/button>\n            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c6d8802\" data-id=\"c6d8802\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d6cc01f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d6cc01f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bae502d\" data-id=\"bae502d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59d46a6 elementor-grid-eael-col-1 elementor-grid-tablet-eael-col-2 elementor-grid-mobile-eael-col-1 elementor-widget elementor-widget-eael-post-grid\" data-id=\"59d46a6\" data-element_type=\"widget\" data-settings=\"{&quot;eael_post_grid_columns&quot;:&quot;eael-col-1&quot;,&quot;eael_post_grid_columns_tablet&quot;:&quot;eael-col-2&quot;,&quot;eael_post_grid_columns_mobile&quot;:&quot;eael-col-1&quot;}\" data-widget_type=\"eael-post-grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"eael-post-grid-59d46a6\" class=\"eael-post-grid-container\">\n            <div class=\"eael-post-grid eael-post-appender eael-post-appender-59d46a6 eael-post-grid-style-one\" data-layout-mode=\"masonry\"><article class=\"eael-grid-post eael-post-grid-column\" data-id=\"22745\">\n        <div class=\"eael-grid-post-holder\">\n            <div class=\"eael-grid-post-holder-inner\"><div class=\"eael-entry-media\"><div class=\"eael-entry-overlay fade-in\"><i class=\"fas fa-long-arrow-alt-right\" aria-hidden=\"true\"><\/i><a href=\"https:\/\/thefailureinstitute.com\/es\/blog\/consensus-is-killing-the-difficult-conversations\/\"><\/a><\/div><div class=\"eael-entry-thumbnail\">\n                <img decoding=\"async\" width=\"768\" height=\"403\" src=\"https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Consensus-768x403.jpg\" class=\"attachment-medium_large size-medium_large wp-image-24999\" alt=\"\" srcset=\"https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Consensus-768x403.jpg 768w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Consensus-300x157.jpg 300w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Consensus-1024x537.jpg 1024w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Consensus.jpg 1142w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\n            <\/div>\n        <\/div><div class=\"eael-entry-wrapper\"><header class=\"eael-entry-header\"><h2 class=\"eael-entry-title\"><a\n                        class=\"eael-grid-post-link\"\n                        href=\"https:\/\/thefailureinstitute.com\/es\/blog\/consensus-is-killing-the-difficult-conversations\/\"\n                        title=\"El consenso est\u00e1 matando las conversaciones dif\u00edciles\">El consenso est\u00e1 matando las conversaciones dif\u00edciles<\/a><\/h2><\/header><div class=\"eael-entry-header-after\"><div class=\"eael-entry-meta\"><span class=\"eael-posted-by\"><a href=\"https:\/\/thefailureinstitute.com\/es\/author\/rich\/\" title=\"Posts by blog\" rel=\"author\">blog<\/a><\/span><\/div><\/div><\/div><\/div>\n        <\/div>\n    <\/article><\/div>\n            <div class=\"clearfix\"><\/div>\n        <\/div>            <div class=\"eael-load-more-button-wrap eael-force-hide\">\n                <button class=\"eael-load-more-button\" id=\"eael-load-more-btn-59d46a6\" data-widget-id=\"59d46a6\" data-widget=\"59d46a6\" data-page-id=\"22185\" data-template=\"{&quot;dir&quot;:&quot;lite&quot;,&quot;file_name&quot;:&quot;default.php&quot;,&quot;name&quot;:&quot;Post-Grid&quot;}\" data-class=\"Essential_Addons_Elementor\\Elements\\Post_Grid\" data-layout=\"masonry\" data-page=\"1\" data-args=\"orderby=date&amp;order=asc&amp;ignore_sticky_posts=1&amp;post_status=publish&amp;posts_per_page=1&amp;offset=16&amp;post_type=post\" data-max-page=\"56\">\n                    <span class=\"eael-btn-loader button__loader\"><\/span>\n                    <span class=\"eael_load_more_text\">Aprender m\u00e1s<\/span>\n                <\/button>\n            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-be0ae8b\" data-id=\"be0ae8b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b17a86a elementor-grid-eael-col-1 elementor-grid-tablet-eael-col-2 elementor-grid-mobile-eael-col-1 elementor-widget elementor-widget-eael-post-grid\" data-id=\"b17a86a\" data-element_type=\"widget\" data-settings=\"{&quot;eael_post_grid_columns&quot;:&quot;eael-col-1&quot;,&quot;eael_post_grid_columns_tablet&quot;:&quot;eael-col-2&quot;,&quot;eael_post_grid_columns_mobile&quot;:&quot;eael-col-1&quot;}\" data-widget_type=\"eael-post-grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"eael-post-grid-b17a86a\" class=\"eael-post-grid-container\">\n            <div class=\"eael-post-grid eael-post-appender eael-post-appender-b17a86a eael-post-grid-style-one\" data-layout-mode=\"masonry\"><article class=\"eael-grid-post eael-post-grid-column\" data-id=\"22679\">\n        <div class=\"eael-grid-post-holder\">\n            <div class=\"eael-grid-post-holder-inner\"><div class=\"eael-entry-media\"><div class=\"eael-entry-overlay fade-in\"><i class=\"fas fa-long-arrow-alt-right\" aria-hidden=\"true\"><\/i><a href=\"https:\/\/thefailureinstitute.com\/es\/blog\/how-not-to-have-a-difficult-conversation\/\"><\/a><\/div><div class=\"eael-entry-thumbnail\">\n                <img decoding=\"async\" width=\"768\" height=\"403\" src=\"https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Conversations-768x403.jpg\" class=\"attachment-medium_large size-medium_large wp-image-25000\" alt=\"\" srcset=\"https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Conversations-768x403.jpg 768w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Conversations-300x157.jpg 300w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Conversations-1024x537.jpg 1024w, https:\/\/thefailureinstitute.com\/wp-content\/uploads\/2020\/06\/Conversations.jpg 1142w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\n            <\/div>\n        <\/div><div class=\"eael-entry-wrapper\"><header class=\"eael-entry-header\"><h2 class=\"eael-entry-title\"><a\n                        class=\"eael-grid-post-link\"\n                        href=\"https:\/\/thefailureinstitute.com\/es\/blog\/how-not-to-have-a-difficult-conversation\/\"\n                        title=\"Como NO tener una conversaci\u00f3n dif\u00edcil\">Como NO tener una conversaci\u00f3n dif\u00edcil<\/a><\/h2><\/header><div class=\"eael-entry-header-after\"><div class=\"eael-entry-meta\"><span class=\"eael-posted-by\"><a href=\"https:\/\/thefailureinstitute.com\/es\/author\/rich\/\" title=\"Posts by blog\" rel=\"author\">blog<\/a><\/span><\/div><\/div><\/div><\/div>\n        <\/div>\n    <\/article><\/div>\n            <div class=\"clearfix\"><\/div>\n        <\/div>            <div class=\"eael-load-more-button-wrap eael-force-hide\">\n                <button class=\"eael-load-more-button\" id=\"eael-load-more-btn-b17a86a\" data-widget-id=\"b17a86a\" data-widget=\"b17a86a\" data-page-id=\"22185\" data-template=\"{&quot;dir&quot;:&quot;lite&quot;,&quot;file_name&quot;:&quot;default.php&quot;,&quot;name&quot;:&quot;Post-Grid&quot;}\" data-class=\"Essential_Addons_Elementor\\Elements\\Post_Grid\" data-layout=\"masonry\" data-page=\"1\" data-args=\"orderby=date&amp;order=asc&amp;ignore_sticky_posts=1&amp;post_status=publish&amp;posts_per_page=1&amp;offset=17&amp;post_type=post\" data-max-page=\"56\">\n                    <span class=\"eael-btn-loader button__loader\"><\/span>\n                    <span class=\"eael_load_more_text\">Aprender m\u00e1s<\/span>\n                <\/button>\n            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Los conflictos son una grandiosa oportunidad para desarrollar empat\u00eda y entendimiento al identificar necesidades humanas.<\/p>","protected":false},"author":21,"featured_media":22203,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[214,191],"tags":[187,209,207,206],"class_list":["post-22185","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-mindset-behaviour","tag-be-one-percent-better","tag-communication","tag-conflicts","tag-culture"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Understanding and solving conflicts - The Failure Institute<\/title>\n<meta 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